Success as A Mediator for DummiesBook - 2012
To be an effective mediator, you need to learn and fine-tune a variety of special skills, from remaining calm and neutral, to breaking impasse, to marketing your business with diligence. This guide gives you everything you need to enter the exciting world of mediation.
Publisher: Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], 2012
Branch Call Number: 347.09 PYNCHON
Characteristics: xviii, 340 p. : ill. ; 24 cm